Customer Care

B1 and above

Course information

Improve the ability of friendlty and professional communication with forign internal and external clients.

  • Learn tactful and customer-friendly communication
  • Impove the accuracy of your messages
  • Learn ways to diplomatycally deal with problematic situations.

Course content

  • Establishing relationships
  • Pronunciation and understanding of different accents
  • Precision of communication – presenting facts, numbers, dimensions, dates, addresses etc.
  • Dealing with complaints

Price

All prices are per person and are valid when one client registers the set number of students for any course.

499 PLN
1 – 5 registered students

399 PLN
6 – 15 registered students

299 PLN
16 or more registered students

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