Customer Care
B1 and above
Course information
The course is intended to improve your communication skills!
- Learn phrases and expressions used in effective communication
- Learn how to be polite in English
- Practise various situations that you encounter in which you need to be very confident in your English
Course content
- Difficult situations in communication with clients
- Different accents
- Proper argumentation
- Assertiveness and polite conduct
- Practical training with real customer care situations
Price
All prices are per person and are valid when one client registers the set number of students for any course.